Commercial Lines Account Manager

Our client is a well-established insurance brokerage located in Mississauga, Ontario, with a strong focus on providing exceptional customer service

Job Title: Commercial Lines Account Manager
Location: Mississauga, Ontario (Hybrid Position)
Salary: $70,000 - $80,000 per year
Job Type: Full-time, Hybrid (In-office training required based on experience)

About the Company: Our client is a well-established insurance brokerage located in Mississauga, Ontario, with a strong focus on providing exceptional service to small and medium-sized enterprise (SME) clients. The company offers excellent training, professional development opportunities, and continuous support for education and growth within the industry.

Position Overview: We are seeking a motivated and experienced Commercial Lines Account Manager to join our team. The successful candidate will be responsible for managing a book of SME business clients, providing exceptional service, and ensuring their insurance needs are met. This is a hybrid role, with the flexibility to work remotely after completing an in-office training period.

Key Responsibilities:
  • Manage a portfolio of SME commercial clients, handling renewals, endorsements, and policy changes.
  • Build and maintain strong client relationships through proactive communication and excellent customer service.
  • Provide guidance and advice on risk management and insurance coverage options to clients.
  • Liaise with underwriters and insurers to negotiate and secure coverage for clients.
  • Ensure accuracy and compliance with RIBO and company guidelines for all documentation and client files.
  • Identify opportunities for cross-selling and upselling additional insurance products to meet clients' evolving needs.
  • Assist in the preparation of insurance proposals and quotes for new business.
  • Stay updated on market trends, industry developments, and changes in insurance regulations.
  • Participate in ongoing professional development and training programs offered by the company.
Qualifications:
  • RIBO license is required.
  • A minimum of 3+ years of experience in Commercial Lines insurance, specifically in managing SME business accounts.
  • Strong knowledge of commercial insurance products, markets, and underwriting guidelines.
  • Excellent communication and interpersonal skills.
  • Ability to work independently, prioritize tasks, and manage multiple deadlines in a fast-paced environment.
  • Proficiency with BMS systems and insurance portals is an asset.
  • Commitment to ongoing education and professional development.

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