Senior Marine Insurance Account Manager
Our client is an independent commercial insurance broker specializing in marine and non-marine risk solutions, with a global network serving clients.
Senior Marine Commercial Account Manager
Our client is an independent commercial insurance broker specializing in marine and non-marine risk solutions, with a global network serving clients across major industries. We are seeking a Senior Marine Insurance Account Manager to join the Marine Cargo Insurance team, delivering exceptional service, accurate documentation, and reliable support to clients and internal partners.
Key Responsibilities
The salary range for this position is $70,000 to $100,000, as part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary based on experience, skills, and other relevant factors.
Our client is an independent commercial insurance broker specializing in marine and non-marine risk solutions, with a global network serving clients across major industries. We are seeking a Senior Marine Insurance Account Manager to join the Marine Cargo Insurance team, delivering exceptional service, accurate documentation, and reliable support to clients and internal partners.
Key Responsibilities
- Serve as a senior advisor on marine cargo insurance, arranging coverage with underwriters and advising customers on appropriate coverage and policy gaps
- Manage the full policy lifecycle, including renewals, changes, cancellations, certificates, and referrals for shipments outside policy limits
- Mentor and train junior account managers across all aspects of marine cargo insurance and day-to-day account servicing
- Ensure accuracy, consistency, and compliance of all client-facing documentation, including policies, certificates, invoices, and correspondence
- Perform regular audits to ensure adherence to service standards, regulatory requirements, and system utilization
- Partner closely with Account Executives to support customer strategy and day-to-day account management
- Research and analyze insurance and risk-related information to support informed, strategic decision-making
- Develop and maintain deep technical expertise in marine and commercial insurance products
- 5+ years of experience in marine cargo insurance, particularly in the Ontario Territory beneficial
- Proven experience managing and advising on complex insurance accounts
- Experience mentoring, training, or supporting junior team members
- Background in marine underwriting is also welcome
- Active RIBO Level 1 license required; our client will support obtaining this for the right candidate
- Strong communication skills and a team-oriented, results-driven approach
- Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint)
- Knowledge of Epic is considered an asset
- Completion or enrollment in CAIB, CIP, or CRM designations is an asset
The salary range for this position is $70,000 to $100,000, as part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary based on experience, skills, and other relevant factors.
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